Privacy Policy
Last updated: April 2026
Information We Collect
When you book a cruise, submit an inquiry, or sign up for our newsletter, we collect the information you provide, including your name, email address, phone number, and any details included in your message. We also collect standard analytics data (pages visited, device type, referral source) through Google Analytics.
How We Use Your Information
- Process and confirm bookings
- Respond to contact inquiries and charter requests
- Send booking confirmations and cruise reminders
- Send newsletter updates about upcoming cruises and events (only if you opted in)
- Improve our website and services through anonymous analytics
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business (payment processing, email delivery), but only to the extent necessary and under confidentiality agreements.
Cookies & Analytics
This website uses Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics opt-out browser add-on. We may also use the Meta Pixel for ad retargeting, which you can control through your Facebook ad preferences.
Data Retention
Booking data is retained for the duration of your booking plus 2 years for record-keeping. Contact form submissions are retained for up to 1 year. Newsletter subscriptions are retained until you unsubscribe.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at info@fraserriverpaddlewheel.com. We will respond within 30 days.
Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website constitutes acceptance of the updated policy.
Contact
Questions about this policy? Contact us at info@fraserriverpaddlewheel.com or call 236-662-8004.